Our Team

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TimTim Hyland – President
timh@ahainsurancenetwork.com
Tim has been an independent insurance agent since 1980. In 1983, he founded what is now the Hyland Insurance Agency with his brother, Pat. In 1997, Tim started an agent’s network in Kentucky as a Master Agent within the national agent’s network known as SIAA. Made up of more than 135 agencies in Kentucky, Indiana, and Tennessee, the network represents over $375,000,000 in written property and casualty premium. Currently, Tim serves in the capacity of Agency Member Consultant within the network. Based on 36 years of experience in the industry, he consults with and advises AHA members with respects to agency financial and operational development; employee and producer hiring; purchasing other agencies; marketing strategies; and building their agencies based on the guidelines outlined in the Best Practices of Independent Agencies.
Mary Ann Mary Ann Underhill – Vice President of Marketing & Agent Recruitment
maryannu@ahainsurancenetwork.com
Mary Ann joined AHA in 2012, signing more than 70 new agencies since. The premium volume within the network has more than doubled since bringing her on board. Her primary role is to find and qualify prospective members. Mary Ann covers the AHA territory of Kentucky, Indiana, and Tennessee, calling on both prospective and current members. Prior to joining AHA, Mary Ann spent 20 years with Paul Davis Restoration.
HeatherHeather Wardrip- Vice President of Agency Development and Internal Operations
heatherw@ahainsurancenetwork.com
Heather has over 20 years of insurance experience and works with all AHA members to help develop their agencies. By regularly visiting our agents’ offices, she insures that all members are maximizing the total resources available through AHA. She also oversees the relationships with AHA’s partner carriers and works with our members on their production and loss results with each carrier.
KellyKelly Harris, ACSR, CISR – Marketing and Development of Commercial Lines
kellyh@ahainsurancenetwork.com
Kelly has over 25 years of insurance experience, in not only commercial, but in personal and agency operations as well. Kelly assists agencies in the area of agency development which includes ongoing commercial training (Agency Orientations, Acord applications; Coverage reviews; Carrier appetite) utilizing both AHA Insurance Network and carrier resources.
LisaLisa Callahan—Access Plus Account Manager of Commercial Lines
lisac@ahainsurancenetwork.com
Lisa has over 10 years of insurance experience with time spent in both the independent and direct writer industry.  She works closely with our partner agencies and partner carriers in the placement of commercial Access Plus accounts.  Lisa will also work with our partner agencies on the servicing of existing Access Plus accounts.
StephanieStephanie Wells- Access Plus Account Manager of Personal Lines
stephaniew@ahainsurancenetwork.com
Stephanie is fully licensed and has nearly 15 years experience with both personal and commercial lines as a CSR and producer for independent agencies, two of which were AHA partners. She quotes and oversees the placement of all Personal Lines and Farm business through the AHA Access Plus facility. She is the primary contact for any questions or issues with the PL Rater, Personal Lines and Farm Business.
EmilyEmily Schaefer- Director of Compliance
emilys@ahainsurancenetwork.com
Emily started her insurance career with AHA over 5 years ago. Using SIAA’s NetWeb site, she processes and distributes all bonuses and overrides, and monthly Access Plus commissions to our member agencies. She will conduct an initial training for all agents on the NetWeb system, including the monthly reporting process. She also oversees that all licensing, E&O coverage, and tax returns are kept current.